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Microsoft Surface Laptop 4 Intel Core i5 16GB 512GB SSD 13.5-Inch Win 11 (Sandstone, Refurbished)

  • mfr: 5B1-00020
  • SKU: MS5B1002-RB
Out Of Stock
Certified Refurbished
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Available options:

  • Free standard shipping

    *Orders placed before 3 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy

  • Free Local Pickup

    Please call for store stock availability.

    Requests made before 2:30 PM EST can be available for next-day pickup. Learn more

Additional options:

Product highlights

  • Intel Core i5-1135G7 Quad Core processor 2.40GHz up to 4.20GHz
  • 16GB LPDDR4x RAM memory
  • 512GB Solid-State Drive
  • No Optical Drive
  • 13-inch PixelSense 2256 x 1504 Multi-touch display
  • Integrated Intel Iris Xe graphics
  • Backlit keyboard
  • 720p HD front-facing camera
  • Dual far-field studio mics
  • Omnisonic Speakers with Dolby Atmos Audio

Microsoft Surface Laptop 4 Intel Core i5 16GB 512GB SSD 13.5-Inch Win 11 (Sandstone, Refurbished)

Experience the exceptional performance and best-in-class technology with the Microsoft Surface Laptop 4 with Windows 11. It is available in an elegant Sandstone color, adding a touch of style to its appearance. This is a refurbished product backed by a 1-year warranty.

High-Speed Processing
The Intel Core i5-1135G7 Quad Core processor 2.40GHz offers super-smooth operation with unbelievable high speeds of up to 4.20 GHz.
The 512GB Solid-State Drive (SSD) provides fast and reliable storage, ensuring rapid access and seamless data transfers for your files and applications.
Decent Visual Performance
The 13-inch PixelSense Multi-touch Display with a resolution of 2256 x 1504 offers sharp and vibrant visuals, complemented by Intel Iris Xe Graphics, making it suitable for various tasks, from multimedia consumption to light gaming and productivity.
Rich Sounds
The Omnisonic Speakers with Dolby Atmos Audio deliver high-quality sound with immersive Dolby Atmos technology, enhancing your audio experience to a new level of immersion and clarity.
The Microsoft Surface Laptop 4 features versatile connectivity options, including a USB-C port for various peripherals, a USB-A port for compatibility with older devices, a headphone jack, a proprietary Surface Connect port for accessory support, fast and reliable 802.11ax Wi-Fi, and Bluetooth technology for seamless pairing with wireless accessories.
Power Supply
The Microsoft Surface Laptop 4 features a long-lasting Li-ion battery, an included power supply for charging, and Windows 11 Home with efficient power management, ensuring extended usage without frequent recharging. 


GPU Intel Iris Xe
Operating System Windows 11 Home
Storage and Expansion
Optical Drive None
Monitor Size 13-inch
Touch Screen No


Customer Questions
No Questions


Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact [email protected] with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at [email protected], or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

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Microsoft Surface Laptop 4 Intel Core i5 16GB 512GB SSD 13.5-Inch Win 11 (Sandstone, Refurbished) SKU: MS5B1002-RB

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