Customer support
"I bought this as a Christmas gift for my son. He loves the turntable and it works well. My only complaint is customer service. I left a chat message over a week ago explaining that the turntable’s dust cover had a huge crack in it, and I’ve heard nothing back. Yesterday, I called Focus Camera customer service. The person I spoke with was rude and said I had to contact Audio-Technica. I asked if he had that information, and he said I would have to Google it. You would think the company I bought it from would have the vendor information. Anyway, now I’m waiting for Audio-Technica to get back to me."





